Privacy Policy

This policy explains how GearMate collects, uses, stores, and protects your personal information when you use our website or place an order.

Information we collect

• Contact details (name, email address, phone number)
• Delivery details (address information)
• Order details (items purchased, quantities, prices)
• Optional marketing preferences (VIP Drop List interests)

How we use your information

• To process payments and fulfil orders
• To deliver products to you
• To communicate about your order and support requests
• To send updates only if you opt in (you can unsubscribe anytime)

Sharing information

We only share information with trusted service providers where necessary to run our store (for example couriers and payment processors). We do not sell your personal information.

Data security

We take reasonable steps to protect your personal information against unauthorised access, loss, misuse, or alteration.

Your rights

You may request access, correction, or deletion of your personal information by contacting us at info@gearmate.co.za.